Key to Successful and Appropriate Resolutions for Challenging Situations
Key to Successful and Appropriate Resolutions for Challenging Situations
About Course
Collaborating with parents within the landscape of early childhood education is important even when situations are challenging. This course equips learners with the skills they need towards minimising conflicts and acquiring strategies for effective conflict management resolution. The course examines the core principles of working through a conflict, fundamental communication styles toward conflicts and practical aspects of building and re-building trust after an episode of differences and contention.
Note: This course will be conducted via online learning.
At the end of the course, learners will be able to:
- recognise the six core principles of working through conflicts;
- examine fundamental communication towards minimising and resolving conflicts;
- identify effective problem-solving elements in conflict resolution; and
- analyse elements of building trust after a conflict.
Upon completion of the course, you will be awarded a Certificate of Attainment from the Early Childhood Development Agency (ECDA).
Entry Requirements
This course is for individuals who meet the following criteria:
- Have completed an ECDA-recognised certificate or diploma in early childhood care and education.
- Be ECDA-certified as an EY2/L1/L2 teacher.
- Currently employed in a childcare centre registered or licensed with ECDA.
Fees Payable
Download the 2024 course fees table below.
Note: The course fee shown is an estimate only. Course fees payable are subject to revision, funding eligibility and approval. Please contact us for details on course fees.
Course Schedule
14 hours
2 weekdays:
9.00am – 5.00pm
NIEC(City)
Feb, Aug 2025
Please note:
- Course schedule and venue are subject to changes. NIEC reserves the right to reschedule/cancel any programme and amend information without prior notice.
- Classes will only commence if the minimum class size is met. A confirmation email will be sent to you at least 3 weeks before course commencement.
Have questions? Connect with us!
- Ms Tan Chu Yun
- Email: tan_chu_yun@niec.edu.sg